Toshiba UC Suite Receives Unified Communications Magazine’s 2009 Product of the Year Award
IRVINE, Calif., May 5, 2010 — Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced that its Toshiba Unified Communications (UC) Suite has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Unified Communications® magazine.
“Toshiba’s UC Suite deserves a Unified Communications magazine Product of the Year Award as it gives SMB users an affordable entry to unified communications with all the tools they need at their fingertips,” said Brian Metherell, vice president and general manager for Toshiba America Information Systems Inc., Telecommunication Systems Division. “Compatible with Toshiba Strata® CIX™ VoIP systems of all sizes, it gives users a full suite of unified communications applications on a single server.”
“We are pleased to honor Toshiba’s UC Suite with the 2009 Product of the Year award. The UC Suite clearly shows Toshiba’s dedication to giving SMB companies an affordable entry point to a very powerful suite of Unified Communications solutions,” said Rich Tehrani, CEO, TMC. The 2009 Product of the Year Award winners will be published in the March/April 2010 issue of Unified Communications magazine, www.uc-mag.com.
About Toshiba UC Suite:
Toshiba’s UC Suite unites individual applications in a UC software bundle on a single UC server platform that delivers cost savings and makes it easier to manage UC applications. Customers have a choice of buying the full UC Suite or smaller packages more suited to smaller, more price-sensitive customers, giving them an even more affordable entry point to unified communications. Customers can add applications and increase licenses as their businesses grow.
- Presence and Instant Messaging: View the status of other users through both their telephone busy/idle status and calendar status through Outlook® integration. Users can also maximize efficiency with the ability to call or instant-message other users in one click.
- Outbound Dialing From Any Application: Making a call is as easy as highlighting a number and clicking the mouse. Users can also launch electronic documents, applications and web pages directly from the Strata Call Manager interface for quick access to the most frequently used communications tools, saving valuable time.
- Call Control From Your PC: Combine PC and telephone capabilities to dial, answer, transfer calls and more, all by the click of a mouse. Drag-and-drop features make call transfer, speed dialing, and other functions faster and easier. Users can manage the Strata Call Manager application at their desks or as stand-alone IP soft phones, providing mobility and remote access as well as the efficiency of combining their telephones and computers into integrated communication tools.
- CRM Integration and Screen-pops: Call center personnel can provide better service by immediately knowing which customer is calling through automatic database lookup and screen-pop integration to customer relationship management (CRM) applications and databases, saving company time and improving customer service.
- One Number Access (“find me, follow me” sequential ringing): Incoming calls ring at the user’s desk telephone and mobile phone simultaneously or follow a predetermined phone sequence until it finds the user. If not answered at any of the programmed destinations, the user’s voice mail takes the message. Intelligent routing to any destination and only having one voice mailbox to check provides efficiency and value.
- Off-premise Call Forwarding: Incoming calls are automatically forwarded when the user is out of the office, and the user can change the forwarding destination from any remote location.
- Personal Call Handling: Users can define how calls are routed by combining the features of schedule-based and caller-based routing of incoming calls, One Number Access (“find me, follow me” sequential ringing), call screening (announcing the caller name), simultaneous ringing of desk and mobile phones, and the ability to transfer a call back to the office from a cell phone — the perfect combination of accessibility and mobility.
- Fixed Mobile Convergence: Toshiba’s uMobility solution, from Varaha Systems, empowers mobile workers to make and answer PBX calls from virtually anywhere. The users’ smart cell phones function as their PBX extension phones both while in the office via the wireless LAN and out of the office via a cellular network. This is an advanced level of mobility that ensures the most expeditious handling of incoming calls.
- Video Conferencing and Collaboration: The Toshiba Video Communication Solution (VCS®) provides video communication and collaboration, desktop/application sharing, file transfer, and message board text messaging capabilities. Users can easily add video communications to traditional voice conversations and save money on travel by handling collaboration meetings remotely.
- Unified Messaging: Users can access voice and fax messages from their email inboxes, providing the convenience of checking all messages from one location. Web-based unified messaging also adds mobility, allowing users access to their email, voice and fax messages by using only an Internet browser, without even needing to first access their email providers. This is especially useful when away from the office, enabling mobile users to access and manage their voice and fax messages from anywhere they have Internet.
The Toshiba UC Suite packages offer substantial cost savings and make it easier to select and buy the right unified communications applications. Two additional UC Suite software bundle options were recently added to provide even more flexibility and choice. This enables smaller, more price-sensitive customers to choose reduced content options to start with, and then add other capabilities later as needed.
About Unified Communications magazine
Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000. For more information, please visit www.uc-mag.com.
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners).
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com. For more information about TMC, visit www.tmcnet.com.
About Toshiba America Information Systems Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications.
TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. Toshiba Corporation is a world leader and innovator in high technology, a diversified manufacturer and marketer of advanced electronic and electrical products. These products span from information & communications systems; digital consumer products; electronic devices and components; as well as power systems including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 730 companies, with 199,000 employees worldwide and annual sales surpassing US $67 billion (FY 2008).
For more information on Toshiba’s leading innovations, visit the company’s Web site at www.toshiba.com.
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